- when you visit this website or contact us directly about becoming a customer or obtaining other information,
- when you become an Attaquer customer,
- when you sign up for our mailing list, either at the time of purchase or through forms on this website,
- when you are a service provider to Attaquer.
Whose information does Attaquer collect?
Attaquer collects information from three types of individuals: Our customers are individuals and businesses who have placed an order or signed up for an Attaquer account. End users are individuals that use goods and services provided by Attaquer. If you interact with Attaquer in the course of seeking customer service for a particular product or service, you are probably an end user. We process "End User Data" which means information which includes but is not limited to, the first name, last name, phone number and email address of an end user. Personnel are the people who work, and apply to work, for Attaquer.
What information does Attaquer collect?Depending on your use of the Attaquer website, or direct interactions with us, we collect two types of information: personal information and non-personal information.
Personal information identifies you or may be used in combination with other pieces of personal information to identify you. Examples of personal information include your name, company name, job title, address, e-mail address, telephone number, and billing and credit card information. Personal information can also include information that does not identify you, but could be combined with other information in a way that enables you to be identified. This includes information such as age, gender, profession, post/zip code, IP address, and current location.
Non-personal information is information that cannot be used or combined with other information to identify or contact you, including browser types, domain names, and statistical data involving the use of the Attaquer website.
When does Attaquer use end user information from third parties?
Attaquer will collect End User Data necessary to provide Attaquer goods and services to our customers. End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.
When does Attaquer use customer information from third parties?
We occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.
Where and when is information collected from customers and end users?
Attaquer will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above.
Registering to order Attaquer products and in the Course of Using Attaquer’s services.
Customers will be required to establish an account in order to take advantage of certain features of the Attaquer website. If you wish to establish an account you will be required to provide us with information (including personal information and non-personal information). In addition, we may obtain your personal information from you if you identify yourself to us by sending us an e-mail with questions or comments.
Does Attaquer collect information from children under 16 years of age?
We are committed to protecting the privacy of children. Attaquer products and services are not designed for or directed to children under the age of 16. We do not collect personal information from any person we actually know is under the age of 16.
What does Attaquer do with the information it collects from customers?
In general, we use the information collected to provide you with a great overall experience interacting with us and when using the Attaquer website and to help us understand who uses our offerings, for internal operations such as operating and improving the Attaquer website and our products and services, to contact you for customer service and billing purposes and to facilitate the delivery of Attaquer advertising in some cases, including using your email to send information to you about our products and services.
We use your information to send you a welcome e-mail after you create an account or place an order, to send you information about your order, or when you sign up to receive our newsletters. We also use your information to send other e-mail communication related to the Attaquer website. We always give you the option to unsubscribe in any email we send you.
If you identify yourself to us by sending us an e-mail with questions or comments, we may use your information (including personal information) to respond to your questions or comments, and we may file your questions or comments (with your information) for future reference.
We may also use the information gathered to perform statistical analysis of user behaviour or to evaluate and improve Attaquer’s products and services. We may link some of this information to personal information for internal purposes or to improve your experience with the Attaquer website and our services, in these cases we will obtain your consent.
What does Attaquer do with the information it collects from end users?
We use End User Data to identify you and to provide you with customer service.
Third Parties Generally
Third parties may be able to independently directly collect personal and non-personal information without permission from Attaquer, and may include potential or actual advertisers, providers of advertising products or services (including vendors and website tracking services), merchants, affiliates and other actual or potential commercial partners, sponsors, licensees, researchers and other similar parties.
Outside Contractors and Third-Party Processors
Laws and Legal Rights
We may disclose your information (including personal information) if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We may disclose personal information in special circumstances when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the Attaquer Terms of Service, to detect fraud, or to protect the safety and/or security of our users, the Attaquer website, or the general public. We also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
Sale of Business
When does Attaquer disclose information to other third parties?
Is the information collected through the Attaquer website secure?
We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorised access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.
Attaquer, via its sub-processor, Shopify, maintains ongoing Level 1 PCI compliance, adhering to stringent industry standards for storing, processing and transmitting credit card information online.
Could my information be transferred to other countries?
Attaquer is registered as a company in Australia. Information collected via our website, through direct interactions with you, or from use of our help desk services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.
What choices do I have regarding the collection, disclosure and distribution of personal information?
Do Not Track
The term "Do Not Track" refers to a HTTP header offered by certain web browsers to request that websites refrain from tracking the user. We take no action in response to Do Not Track requests.
Can I update or correct my information?
You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable. If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer.
Who can I contact if I have any privacy questions?
- By email (email@example.com), or
- By postal mail or courier: Attn: Attaquer, PO Box 408, Alexandria, NSW, 1435